Renewable Energy 101

Advanced Metering Infrastructure (AMI) For Water Utilities

Live Streaming Online August 28-29 2023

An EUCI Program

If you are unable to attend at the scheduled date and time, we make recordings available to all registrants for three business days after the event

Water utilities are continually looking for ways to more effectively and efficiently meet the needs of their customers. AMI provides a unique opportunity for water utilities to meet those needs while saving money, improving utility operations, and enhancing conservation opportunities.

AMI implementation can be challenging because, unlike many other utility projects, it is a “system of systems.” This means that many groups and IT/OT systems within the utility must work together to achieve a successful outcome. Metering, Customer Service, Billing, Engineering, and Information Technology all play an important part in implementing an AMI system. In addition, excellent customer engagement and organizational change management are critical success factors.

This course will walk you through all these aspects of implementing an AMI project to achieve success; special discounts apply for groups of 5 or more so register your whole team today!

Learning Outcomes

Identify the main benefits and costs associated with a water AMI business case
Review the basic communication technologies involved in AMI
Discuss integration challenges and opportunities between new and existing systems
Identify the customer communications improvements available with AMI
Address key factors in selecting AMI vendors
Discuss the Business Process Transformation and associated organizational change necessary to effectively implement AMI
Recognize best practices in AMI project implementation and management
Discuss how to leverage AMI assets after deployment

Agenda

MONDAY, AUGUST 28, 2023

9:00 a.m. – 4:00 p.m. Central Time

Introduction

Advanced Metering Infrastructure (AMI) Technology Overview

Key Solution Components (Meter/Module, Network, Head End Software, Meter Data Management Software)
AMI – Smart Water Network
Industry Trends
NaaS and SaaS

System Implementation Roadmap

Solutions Architecture/Systems Engineering
What and When

The Business Case for AMI System Implementation

Do you need one?
Costs (Products, Services, Support, Internal)
Benefits (Tangible, Intangible)
Return on Investment (ROI)/Net Present Value (NPV)
Case Study

Vendor Selection for Advanced Metering Infrastructure

Overall Procurement Strategy
Basic Recipe (Strategy, Requirements, Pricing, Evaluation, Shortlist, Selection, Contract Negotiations)
Vendor Selection Trends – Request vs. Response
Lessons Learned
Case Study

Advanced Metering Infrastructure Business Process Transformation

Benefit Tiers
As-Is/To-Be Process Mapping
Lessons Learned
Case Study

The Science and Art of AMI System Implementation Success

Governance
Monitoring and Controlling Schedule and Budget
Risk Management and Project Leadership
Project Status
Stakeholder Management
Managing Scope Creep
Configuration Control

Transition and Ongoing Operations

Pre-Transition Planning
Transition Execution
Post-Transition Evaluation and Correction

TUESDAY, AUGUST 29, 2023

9:00 a.m. – 12:00 p.m. Central Time

Leveraging AMI as the Foundation

Definitions
Vendor Perspectives
How Perspectives Change

Integration to Other IT Systems

Small Data to Big Data
Why Integrate
How to Integrate

Leveraging the AMI System – Operations

Leak Detection – District Metering Areas (DMAs)
Pressure/Temperature Monitoring
Water Quality Monitoring

Leveraging the AMI System – Customer Communications

Customer Portal
High Bill Complaint Resolution
Customer Leak Detection

Leveraging the AMI System – Rates

Demand/Consumption Analysis and Forecasting
Rate Programs (Pre-Pay/Time of Use Pricing)

Leveraging the AMI System – Analytics

Data Storage
Analytics Tools
Case Studies

Sharing the AMI Network

Use by the Municipality – Street Light Control
Use by Other Utilities 3rd party sensors