Certificate Program For HR Generalists Agenda
This comprehensive three-day seminar and workshop has been designed to provide you with practical solutions to the HR challenges you confront everyday.
By attending, you will discover the vital employment law knowledge you need - plus the critical strategies to perfect your HR skills.
You receive:
- 14 information-packed sessions covering everything you need to excel as and HR Generalist, plus
- Interactive workshops to test your new knowledge, plus
- Access to our heralded FMLA, ADA, COBRA, HIPAA, and FLSA Training & Certification Programs, plus
- FREE updates whenever FMLA, ADA, COBRA, HIPAA, or FLSA laws change!
SEMINAR AGENDA
DAY ONE
The Human Resource Profession: Evolution From Personnel Management To Strategic Business Partner
- Examining the HR profession and its growth in the past 15 years
- Identifying the current challenges in the HR profession and strategies for overcoming the challenges
- Understanding HR’s role within the organization to add maximum value
- Creating a strategically-aligned HR department to drive organizational results
- Learning what to do to improve HR’s brand image within the organization
- Learning how to improve your own personal brand image to improve your career - and HR’s credibility
- Strengthening your relationship as a business partner by becoming a compliance expert
- Learning the “Alphabet Soup” of Compliance: Title VII, ADEA, PDA, ADAAA, IRCA, USERRA, FMLA, FLSA, DFWA, FCRA, NLRA, OSHA, ECPA
- In-depth review of Title VII of the Civil Rights Act and anti-discrimination and harassment laws
- Religious Accommodations
- Employer obligations regarding when to conduct workplace investigations
- Common laws that create additional “boundaries” in the contemporary workplace
- Retaliation: Review of Supreme Court case that has redefined retaliation—and how to avoid retaliation claims
- Negligence: How to avoid claims of negligent hiring, supervision, retention, and investigation
- Assault & Battery: Knowing your responsibilities in handling toxic and dangerous employee situations
- Defamation: Understanding slander and libel and how to avoid claims
- Privacy: Understanding the three kinds of privacy issues
- How to handle electronic communications and employee use—and abuse—of social media
- Understanding today’s “must-have” company policies to minimize risk of litigation
- Understanding your compliance obligations under the NLRA
- Learning the union organizing process from Excelsior List to Secret Ballot votes
- Determining what type of employee behavior is - and is not protected under the NLRA
- Understanding how to handle disciplinary proceedings when union employees request representation
- Developing union avoidance strategies and what to do if you spot unionizing activities
- Understanding your compliance obligations under IRCA
- Identifying why I-9’s really are a “big deal” and must be done - and correctly
- Learning how to accurately complete an I-9 document to determine worker identity and eligibility
- Learning the common mistakes made with I-9’s and how to avoid them
Various case studies and exercises on materials learned this day.
DAY TWO
The Americans With Disabilities Act (ADA)
- Understanding the new ADA Amendments Act (ADAAA) and significant changes in what constitutes a disability
- Understanding your compliance obligations regarding employees with disabilities
- Learning how to determine if an employee has a qualified disability - and how to document appropriately
- Dealing with the balancing act of providing reasonable accommodations while also managing the business
- Handling “sticky issues” such as declining employee performance, absenteeism, and unreasonable requests
- Understanding your compliance obligations under the FMLA
- Learning the basics of documentation and necessary FMLA policies to have in place
- In-depth review of the National Defense Authorization Act, military caregiver leave and qualifying exigency leave
- Dealing with the challenges and headaches of FMLA documentation and tracking
- Learning how to handle personal time off (PTO), vacation, sick pay, and workers’ compensation
- Implementing strategies to control and investigate FML abuse
- Beyond FML abuse and how to handle it
- Understanding your compliance obligations under the FLSA
- Learning the White Collar Exemptions: Executive, Administrative, Highly Skilled Computer Professional, Creative & Learned Professional, Outside Sales Professional
- Learning the process for worker classification: Exempt or Nonexempt?
- Understanding the legal risks in misclassifying workers - and what to do if you have misclassified a worker
- Understanding how to handle tricky payroll calculations for non-exempts
- Learning the top five mistakes employers make regarding wage and hour issues
- Recruiting: what’s working - what’s not working
- Minimizing risk of negligent hiring - conducting thorough background checks
- Understanding the do’s and don’ts of applicant screening to avoid FCRA violations
- How to handle an applicant who has been arrested or has had a criminal conviction
- Understanding where to find the “good” talent and passive job seekers
- Why relying too heavily on Social Media for hiring decisions is not a great strategy –and can lead to legal liability
- Learning the most effective interview processes to hire the right talent
- Ensuring the interview questions you ask are not creating legal liability
- Understanding why most orientation programs are ineffective in retaining talent
- Learning how to create a strategic orientation program that drives results and an ROI for the organization
- Setting performance expectations—from Day 1—and introducing new hires to performance measurements
- Learning how to create a sense of affiliation with your brand and reduce new hire anxiety
- Contemporary strategies for employee on-boarding – knowing how and when to leverage technology in the process
- Learning how to involve leadership in the on-boarding process—and why HR should not own the entire process
Various case studies and exercises on materials learned this day.
DAY THREE
Learning & Development: Developing Effective Training That Generates An ROI For The Organization
- Understanding why HR must be strategically aligned before a single training dollar is spent
- Learning how to conduct a thorough needs analysis to determine if training is even the answer
- Common organizational mistakes in developing training programs and how to avoid them
- Learning the critical steps in developing a training project: from initial scope to evaluation of program
- Learning why clear, measurable, aligned objectives are the keys to training program success
- Identifying resources: internal design and development or leverage external resources?
- Understanding contemporary strategies in designing compensation systems
- Learning why variable compensation is growing in popularity
- Understanding how to implement “checks and balances” with variable compensation plans
- Identifying issues such as salary compression and how to handle pay inequity issues
- Developing strategies to avoid the “halo” and “horns” issues around compensating employees
- Learning contemporary benefits strategies – beyond medical, dental, and 401(k)
- Understanding how to create an effective benefits survey to obtain valuable data
- Learning strategies for - while keeping the peace with employees
- Learning contemporary strategies that are revolutionizing the performance review process
- Understanding what’s working – and not working in performance management
- Understanding behavioral competencies, behavioral anchors, and why calibration is critical
- How to get leaders involved in the process and buy-in that managing performance really is their job
- Handling performance management challenges such as sugar-coating and “no one’s perfect”
- Learning how to conduct an alignment meeting with leaders to ensure fairness and consistency
- Beyond reviews: understanding the action steps to effectively manage employee performance
- Learning the basic principles for providing a high performing organization with a robust culture
- Understanding generational and cultural diversity and U.S. demographic shifts
- Determining the root causes to your employee complaints
- Learning how to identify the issues HR owns vs. what the leadership team owns
- Learning the techniques to encourage employees to manage their peer and supervisory relationships
- Understanding how HR’s involvement treads on other’s turf and creates additional conflict
- Identifying strategies to coach, mentor, and develop supervisors and managers to facilitate more positive employee relations
- Understanding your current role and what it will take for you to be more strategic
- Learning how “working in the weeds” is not strategic – how to open up to the bigger picture
- Determine current level of career satisfaction using the career continuum tool
- How to effectively plan your HR career and how to leverage your resources
- Beyond the Program: Creating a personal and professional action plan to get you from here - to there
Action Steps Beyond The Program
INCLUDED TRAINING MATERIALS
As a seminar participant, you receive access to our FMLA, ADA, COBRA, HIPAA, and FLSA Training & Certification Programs.
Designed for those who need to supervise or perform the actual administration and compliance requirements of these federally mandated laws, these online courses provide detailed specifics - including numerous examples, administrative tips, and procedural recommendations - for administering the often-complex requirements.
And with these courses, you also receive FREE updates whenever the laws change, plus the ability to earn a “Certified Administrator” designation in each area of study!
Program Benefits
- Award-winning, easy-to-use interface that includes numerous Administrative Tips, Procedural Recommendations, and Interactive Quizzes (complete with answer rationale) to help ensure learning
- FREE updates when the law changes*
- Online access allows you to study at your pace and access materials anytime, anywhere with an internet connection
- Special Bookmark feature that allows you to learn at your own pace and quickly return to training if you are interrupted
- EIGHT hours of PHR/SPHR re-certification credits per course!
- Included with each Training & Certification Program - though not required – is the test to earn your “Certified Administrator” designation. Your test is taken online and scored immediately. Upon successful completion, your certificate is mailed directly to you! We also show you any incorrectly answered test questions so you can improve any area of weakness!